Paramount Hotel, Nottingham

The owners of Paramount Hotel in Nottingham push Alex Polizzi to the edge and she comes close to walking out for the first time ever. Mary and Milad have ploughed their life savings into the business, remortgaged their home, borrowed from relatives and rented rooms for tiny amounts to undesirable guests in an attempt to keep their heads above water. Will Alex have the power to change their fortunes?