Boutique Hotel Thuis Bij Schell, Rotterdam, and a Cry for Help from Franeker

Rob Geus travels to Boutique Hotel Thuis Bij Schell in Rotterdam. The hotel looks appealing: lovely rooms above a trendy restaurant, a young entrepreneur active on Instagram, and even press coverage. However, a different story lies beneath that polished image. Since the business changed hands in 2020, guests have complained in reviews about dirty bathrooms, bedbugs, and a lack of hygiene. When Rob investigates, the reality turns out to be even filthier. Meanwhile, Rob has received a desperate plea from Marijke and her family in Franeker, Friesland. They are living in a severely neglected home plagued by mold and leaks; woodlice are even crawling into their beds. The family is at odds with the housing association, so Rob steps in to help.